Humsafar is an inter-city shared ride service that allows vehicle owners to recover their fuel expenses by sharing available seats with passengers traveling from one suburban area of a city to another. Passengers can book a seat through the Humsafar app and enjoy a comfortable ride to their designated suburban area.
Booking a ride with Humsafar is easy. Simply download the Humsafar app, sign up for an account, and enter your pickup and drop-off locations. Select the available ride that matches your route and schedule, and complete the booking process. You will receive a confirmation once your booking is confirmed.
Yes, you can cancel your ride with Humsafar. However, please note that cancellation policies may apply, and you may be charged a cancellation fee depending on the timing of your cancellation. Refer to the app or website for more information on cancellation policies.
Humsafar offers a diverse range of vehicles to suit your needs, including compact cars, sedans, SUVs, and more. The availability of vehicles may vary depending on your location and the route you are traveling.
Yes, Humsafar prioritizes safety and security for all participants. Both drivers and passengers are required to verify their identity through a government-issued ID and undergo AI video verification before using the service. Additionally, GPS monitoring ensures that participants stay within a safe distance from each other during the journey.
Yes, all Humsafar drivers are required to have a valid driving license and a minimum level of driving experience. We verify the driving licenses and vehicle registrations of all drivers/owners to ensure compliance with local regulations.
Yes, we prioritize safety and conduct thorough background checks on all our drivers. They are required to submit their Police Character Certificate as part of our verification process.
If you have any safety concerns or wish to report an incident, you can contact our customer support team immediately through the Humsafar app or website. Our team is available 24/7 to assist you and address any issues you may have. Your safety and comfort are our top priorities, and we take all reports seriously to ensure a safe and enjoyable experience for all our passengers.
Humsafar offers two convenient payment options: EasyPaisa and cash. You can choose the option that best suits your preference for a seamless payment experience.
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Reach out to our customer support team for prompt and reliable assistance.
